Setting up an email account in Outlook 2010

This guide takes you step-by-step through the process of setting up a new email account in Outlook 2010.

If the Mail account is already set up, but giving errors – then contact us on 021 914 7755.

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Auto Account Setup (recommended)

Setting up a new email address in Outlook is quick and easy using the Auto Account Setup option.

1. Launch Outlook 2010

2. Select File from the top menu bar and then Info and Account Settings

Outlook 2010 email setup


3. On the Email tab, click New



4. Click to select the Internet E-mail or Email account option > Next

5. In the Add Account box

Enter your details under E-mail Account


6. Outlook will now automatically configure your account as an IMAP account with all the correct settings.

7. Finish > Close

That’s it!

If this option fails for some reason, try the Manual Account Setup below.


Manual Account Setup

If you prefer to use POP  you will need to set up the account manually:

1. Launch Outlook 2010

2. Select File from the top menu bar and then Info and Account Settings

3. On the Auto Account Set-up screen, click Manual setup or additional server types. > Next

Choose email service

4. Select Internet E-mail and click Next

outlook2010 internet email

Email settings

5. Enter all the relevant details (Select POP or IMAP according to your preference) and then click More Settings

Internet-email-Settings-Outlook-2010 copy

Outgoing Server Settings

6. Click on the Outgoing Server tab and ensure that the My outgoing server (SMTP) requires authentication checkbox is selected, as well as Use same settings as my incoming mail server.

mso2007-outgoing server copy

Advanced Settings

7. Select the Advanced tab

8. Check these settings:

outlook2010 advanced
9. Click OK, then Next and Finish.

10. Your Outlook mail program should now be set up to send and receive mail.